Ruben Oussoren is a Migration Engineer at Discourse, where he specializes in transforming one of the most feared moments in community management—platform migrations—into opportunities for growth and renewal. With over 2 years focused on migration engineering and a diverse background spanning senior technical support at Shopify, customer success at Jonas Software, and hands-on problem-solving across multiple platforms, Ruben brings a unique blend of technical expertise and human empathy to every migration project.

As a Migration Engineer with a passion for problem-solving, Ruben has developed and executed custom migration scripts, managed complex data transitions, and provided technical guidance to dozens of communities making the leap to new platforms. His approach goes beyond the technical mechanics—he understands that successful migrations are fundamentally about people, not just data. Drawing from his experience in customer support and technical troubleshooting, Ruben excels at translating complex technical processes into clear, reassuring guidance that helps community managers navigate change with confidence.

Based in Toronto, his commitment to continuous learning and collaborative problem-solving drives his work in helping communities worldwide successfully navigate platform transitions.